Introduction

By booking a stay, making a reservation, or using the services of Victoria Club Hotel, you agree to abide by the following Terms and Conditions. Please read these carefully before confirming your booking or using our website. These terms govern your use of the website, as well as your relationship with Victoria Club Hotel.

Bookings and Reservations

  • Eligibility: You must be at least 18 years old to make a reservation at Victoria Club Hotel.
  • Booking Process: All reservations must be confirmed with valid payment details. A confirmation email will be sent to you once your booking is processed.
  • Cancellation & Refund Policy: Cancellation policies may vary depending on the type of booking. Please refer to your booking confirmation for specific terms. In general, cancellations made 24-48 hours prior to arrival may incur a cancellation fee.
  • Payment: Payments for services and reservations are due at the time of booking, unless otherwise stated. We accept all major credit cards and secure online payment methods.

Hotel Policies

  • Check-In & Check-Out: Standard check-in time is [time], and check-out time is [time]. Early check-in or late check-out may be available upon request and is subject to availability.
  • Room Occupancy: The maximum number of guests per room is [X]. If additional guests are added after booking, additional charges may apply.
  • Pets: [State whether pets are allowed or not, and any specific policies related to pets, such as restrictions or additional charges].
  • Smoking: Smoking is not permitted inside the hotel. Designated smoking areas are available outside the building.

Hotel Liability

Victoria Club Hotel is not responsible for any personal injury, loss, or damage to property during your stay, except in cases of negligence by the hotel. Please take care of your belongings and secure valuables.

Force Majeure

Victoria Club Hotel is not liable for any failure to perform its obligations under these Terms and Conditions if such failure is caused by circumstances beyond our reasonable control, such as natural disasters, strikes, or government actions.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes will be resolved in the appropriate courts in [Location].

Changes to Terms & Conditions

Victoria Club Hotel reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the website.